How can we help?

Frequently Asked Questions

How do I register a new RFID device?

Navigate to the Devices section in your dashboard, click 'Add Device', and follow the prompts to generate a unique Device ID and Secret Key for your hardware.

What hardware is compatible?

Our platform is optimized for ESP32 and Arduino boards using RC522 or PN532 RFID modules. We provide standard libraries for secure communication.

Can I export attendance data?

Yes, you can export data in CSV or PDF format from the Attendance section. Super-admins can also access global reports.

Is my data secure?

Absolutely. We use industry-standard encryption for data at rest and in transit, plus cryptographic signing for all hardware communication.

Still need help?

Our support engineers are ready to assist you with any technical issues.

Contact Support